Orders
Coordinate the operational work around orders, with platform-managed workflows rather than disconnected handoffs.
The platform
One platform for the work behind commerce.
Wossol is shaped around merchant workflows: the connected work of products, orders, people, shipment activity, and operational review.
Merchant workspace
The operating context stays visible.
Team
Assignments and queues
Role access
Controlled workspace scope
Audit trail
Reviewable operational actions
Merchant
Store-aware product work
Merchant workflows
Practical areas, designed to work together.
Products & inventory
Manage products and variants while keeping inventory-relevant work close to commerce operations.
Confirmation
Organize confirmation queues, assignment, actions, and the follow-up work that moves orders forward.
Dispatch & tracking
Support dispatch activity and provide operational tracking views, queues, and alerts where relevant.
Merchant operations
Work with merchant, team, workspace, and role context at the center of each operational area.
Operational visibility
Use focused dashboards and operational views to review activity and next actions.
Operations, not noise
Work moves through clear operational stages.
Wossol brings structure to the work that connects a product catalogue to fulfilment and visibility—while keeping the relevant merchant context present.
Commerce foundation
A product view that can move into order work.
Products
Catalogue ownership
Variants
Exact item context
Inventory
Availability signals
Operational handoff
Orders and fulfilment
The relevant product, variant, and availability context stays close to the next action.
Confirmation workspace
A queue with ownership.
01
Needs confirmation
Review order context
02
Assigned
Worker responsibility
03
Follow-up
Record the next action
Queues, assignments, workers, and actions remain scoped to the merchant workspace.
Order operations
Confirmation work has a place to go.
Orders can be reviewed, assigned, followed up, and moved forward with the relevant team and merchant context attached.
Fulfilment and delivery
From dispatch activity to tracking visibility.
Operational handling and provider-reported movement are kept distinct, so teams can review what happened without manufacturing a shipment state.
Fulfilment visibility
Track the work without inventing provider truth.
Dispatch
Operational handling record
In transit
Provider-owned movement state
Delivery outcome
Review the recorded outcome
Delivery states remain provider-owned; Wossol keeps handling and review in context.
Operational visibility
Review the next decision with context.
Focused dashboards and workspace-aware views bring products, orders, people, and activity into one operational picture.
A controlled foundation
Built for merchant-aware operations.
Wossol uses workspace-aware context, controlled access, and backend-evaluated workflows to support deliberate commerce work.